2019 Mitsubishi Eclipse Cross Review

　　

zzdcar' Expert Review

byWill KaufmanSenior Editor and Content Strategist, CarMax

　　Will Kaufman has worked in the automotive industry since 2017. He has written hundreds of car-related articles and reviews over the course of his career. Will is a senior editor and content strategist for CarMax at zzdcar. Will has been featured in the Associated Press and a number of major outlets on the topics of infotainment and vehicle data, vehicle subscription services and autonomous vehicles. Will started his career in online publishing by writing and editing standardized test guides, but he has a lot more fun writing about cars.

　　

What's new

No significant changes this yearPart of the first Eclipse Cross generation introduced for 2018

　　The Eclipse Cross surprised us a bit when it debuted last year. Here's a crossover SUV with a peppy engine, an easy-to-use infotainment system, and very strong value for the money in terms of available features. Unfortunately, it's hampered by a deeply subpar suspension that hurts ride quality and handling, making the small crossover a chore on anything but smooth, straight pavement. It's also not the most practical option if you need an SUV to carry lots of stuff.

　　

Cost to DriveCost to drive estimates for the 2019 Mitsubishi Eclipse Cross ES 4dr SUV (1.5L 4cyl Turbo CVT) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of $3.04 per gallon for regular unleaded in North Dakota.

Monthly estimates based on costs in North Dakota

　　$139/mo  for Eclipse Cross ES

　　Eclipse Cross ES

　　ES 4dr SUV (1.5L 4cyl Turbo CVT) - $23,595 MSRPES 4dr SUV AWD (1.5L 4cyl Turbo CVT) - $24,195 MSRPLE 4dr SUV AWD (1.5L 4cyl Turbo CVT) (Most Popular) - $25,195 MSRPSP 4dr SUV AWD (1.5L 4cyl Turbo CVT) - $26,190 MSRPSE 4dr SUV AWD (1.5L 4cyl Turbo CVT) - $26,695 MSRPSEL 4dr SUV AWD (1.5L 4cyl Turbo CVT) - $28,195 MSRPSEL Touring 4dr SUV AWD (1.5L 4cyl Turbo CVT) - $30,695 MSRP

　　vs

　　$166/mo

　　Avg. Compact SUV

　　Depending on what you need and want from a small crossover, and the size of your budget, the Eclipse Cross can make a case for itself, offering more standard features in lower trim levels than competitors. But there's a reason the Eclipse Cross falls relatively low in our rankings since many competitors offer significantly more refinement, comfort and utility.

　　

zzdcar' Expert Rating

7.1 / 10

　　

Trim tested

　　Each vehicle typically comes in multiple versions that are fundamentally similar. The ratings in this review are based on our full test of the Mitsubishi Eclipse Cross SEL w/ Touring package (turbo 1.5L inline-4 | CVT automatic | AWD).

　　

Scorecard

Overall	7.1 / 10
Driving	7.0
Comfort	6.0
Interior	8.0
Utility	7.0
Technology	8.0

　　

Driving

7.0

　　The Eclipse Cross is a mixed bag in terms of performance. The turbocharged engine makes it quicker than rivals, and the brakes are easy to modulate. Unfortunately, the steering is vague and handling is a mess. If you live on a mountain road with a lot of switchbacks, this car is not for you.

　　

Acceleration

8.5

　　The turbocharged 1.5-liter engine gives the Eclipse Cross more thrust than most rivals. The engine feels strong up until about 40 mph when it starts running out of steam. That said, there's better passing power at highway speeds than others in the class. Its 0-60 mph time of 9.1 seconds is quicker than average.

　　

Braking

8.0

　　The brake pedal stroke is short, with some initial bite and intuitive buildup as you press it. We measured a 60-0 mph panic-braking distance of 122 feet, which is a couple of feet shorter than others in this class. But the front end wiggles a bit under heavy braking.

　　

Steering

6.0

　　The steering effort is very light and doesn't increase as you turn the wheel from center. Steering response feels natural at low speeds around town, but it is far too quick at highway speeds. Combine this highway sensitivity with its lack of effort buildup, and you get a vehicle that's hard to keep tracking straight without extra concentration.

　　

Handling

5.0

　　Subcompact SUVs aren't known for thrilling driving dynamics, but the Eclipse Cross fails to live up to even those modest expectations. Body roll is apparent as soon as you begin turning the wheel, and it gets progressively worse through a turn. A series of back-to-back corners can be nauseating. Slow, deliberate turns are the best way to pilot the Eclipse Cross.

　　

Drivability

8.5

　　The Eclipse Cross responds quickly to your gas pedal inputs, even with the Eco mode button pressed. As opposed to similar modes in other cars, you could drive the Eclipse Cross in the city all day in this mode. It's when you're executing passing maneuvers on the highway that Eco mode falls short. No problem, use Normal mode instead.

　　

Comfort

6.0

　　The goodwill earned by the supportive, nicely shaped front and rear seats is undone by the subpar ride quality. You'll hear and feel every dip, ripple, bump and crack in the road, and the Eclipse's body will be upset the entire time. Outside noise bleeds into the cabin.

　　

Seat comfort

8.0

　　The front seats are well-shaped and comfortable, though a bit narrow. The side bolsters won't keep you in place when going around corners — the cushioning gives way and the inside bolster rubs against the center console. The rear seats are high off the floor, leaving plenty of room to stretch.

　　

Ride comfort

4.5

　　The Eclipse Cross is an overly soft-riding crossover. At low speeds, any dips will cause the Eclipse to heave mightily, while bumps will rock occupants slightly. Hit a transverse dip in the road, and you might leave your seat after the suspension rebounds. At higher speeds, the Eclipse Cross feels floaty and bumps are more pronounced.

　　

Noise & vibration

6.0

　　There's no tire noise while cruising, but you'll hear small booms anytime the rubber hits a bump or rolls over broken pavement. The whoosh of turbulent air is constant at high speeds, but the engine is noisy no matter how fast you're going. At full throttle, it sounds like a broken Dyson vacuum cleaner.

　　

Climate control

7.0

　　On hot and moderate days, the dual-zone automatic climate control system keeps the cabin comfortable — set it and forget it. But the system has a hard time figuring out where and how much warm air to send when it's cold outside. The heated steering wheel and heated seats only get lukewarm.

　　

Interior

8.0

　　The Eclipse's interior is nicer than we've seen from Mitsubishi in a long time. The materials quality is above average, the infotainment system is easy to use, and there's a ton of room. We don't like the low-mounted steering wheel, raised seats, and unusually compromised entry and exit.

　　

Ease of use

8.5

　　Most buttons are clearly labeled and easy to reach. The only exceptions are the trip computer controls (located behind the steering wheel, on the dash) and volume adjustments (buttons on the screen, on the passenger side). The center screen is a touchscreen, or you can use the touchpad to navigate. The touchpad doesn't let the cursor move diagonally, so you almost never make a mistake. It's much better than the touchpad operation used for Lexus and Acura systems.

　　

Getting in/getting out

6.5

　　It's fairly easy to get into the driver's seat with the steering wheel raised and the seat fully lowered, but any other configuration would make it difficult to do so gracefully. The high-mounted rear seats and sloping roofline pose a challenge for entering and exiting the back. Ducking is required.

　　

Driving position

7.0

　　The Eclipse's relatively roomy cabin provides the driver with plenty of fore and aft travel. That said, even with the seat in its lowest position, the driver sits up high. The seat bottom is highly adjustable, providing ample thigh support. The steering wheel has limited tilt-and-telescoping range.

　　

Roominess

9.0

　　The Eclipse's greatest asset is its efficient use of space. Though only a few inches longer than most competitors, its front and rear legroom is on par with what compact crossovers offer. The same goes for headroom. The front feels slightly narrow because of the wide center console.

　　

Visibility

7.5

　　A low hood and narrow pillars promote good forward visibility, but the high seating position and low roof might make it difficult to see stoplights without ducking. The rear pillars are thick, impeding visibility out of the rear side views.

　　

Quality

8.5

　　The interior plastics are an interesting mix of piano black, faux carbon, faux nickel and soft-touch. There's very little of the hard, cheap stuff. Contrast stitching on the leather seats is a nice touch. The interior is a clear step above what we usually see from Mitsubishi. Our tester had no rattles. The only downside is that the doors sound tinny and hollow when you shut them.

　　

Utility

7.0

　　The cargo hold is wide and tall, and load height is at mid-thigh, so most people won't have to bend over to load large items. Item storage is good up front but middling in the back. Car seats should fit easier than in rivals given the Eclipse's large back seat.

　　

Small-item storage

6.5

　　Storage space is good up front — the door pockets hold two water bottles each, and there's a small tray beneath the center stack and a bin under the armrest. The cupholders have an anti-tip design but aren't secure while cornering. The rear door pockets are much smaller and the cupholders are tiny.

　　

Cargo space

7.0

　　The Eclipse has one of the largest cargo holds in the class, with 22.6 cubic feet of space behind the rear seats. The angled opening might make it difficult to store large, boxy items. The rear seats don't fold flat. Dropped down, they increase available space to 48.9 cubes, which is good for the segment.

　　

Child safety seat accommodation

8.0

　　The four LATCH anchors are exposed, making them a cinch to hook onto. The tethers are hidden beneath slits in the upholstery, about two-thirds of the way down the seatback. So they are slightly difficult to access, but at least you can reach them without removing the cargo cover.

　　

Technology

8.0

　　The Eclipse Cross comes with a long list of driver aids, but most are only available on the top trim level. Even so, the 360-degree parking camera is a rarity in this class. Apple CarPlay and Android Auto are standard, but we expect more USB ports for a modern crossover that can comfortably seat four.

　　

Audio & navigation

8.5

　　The Rockford Fosgate audio system — part of the SEL-exclusive Touring package — is possibly the best in its class. There are both subwoofer and bass adjustments plus an enviable surround-sound setting. Ultra-low frequencies cause some bass distortion. Onboard navigation is not offered.

　　

Smartphone integration

8.0

　　A single USB port is standard. LE models and above get an additional port and Apple CarPlay/Android Auto integration. Phone pairing is quick, though we had to unpair and re-pair our phone to download the phone's address book.

　　

Driver aids

8.0

　　The Eclipse Cross offers a ton of driver aids, including a surround-view parking camera and lane departure warning. Like many competitors, most of these high-end features are only available on the top trim level. Most systems worked intuitively and unobtrusively.

　　

Voice control

6.5

　　You must read the owner's manual for a list of supported commands because there are few on-screen instructions and the system doesn't recognize natural speech. However, you can reach your connected phone's Google or Siri interface by holding down the voice button longer. Phone calls and voice command prompts sound muddled as if the audio only uses one speaker.

　　

Which Eclipse Cross does zzdcar recommend?

　　The SE S-AWC is our top pick. For a relatively minor price bump, you get a whole lot of upgrades over the base car, including technology and active safety features, along with some nicer touch-point materials and extra conveniences.

　　

2019 Mitsubishi Eclipse Cross models

　　The 2019 Eclipse Cross is a small SUV with seating for five that comes in five trim levels, starting with the bare-bones ES and moving up to the well-equipped SEL S-AWC. Only one engine is available: a turbocharged 1.5-liter four-cylinder (152 horsepower, 184 pound-feet of torque) that's connected to a continuously variable automatic transmission (CVT). All-wheel drive is standard on all but the base ES trim, which is front-wheel-drive.

　　Standard equipment on the ES trim includes 16-inch alloy wheels, LED daytime running lights, foglights, and heated side mirrors. Inside, you'll find a height-adjustable driver's seat, 60/40-split folding rear seats that slide and recline, a rearview camera, cruise control, automatic climate control, a 7-inch infotainment touchscreen, Bluetooth, a USB port, and a four-speaker sound system. Stepping up to the ES S-AWC adds all-wheel drive.

　　Next up is the LE S-AWC. It adds black exterior trim pieces with black 18-inch alloy wheels. The infotainment system is upgraded to a 7-inch screen with a remote touchpad controller mounted near the shift lever. This system also gets Apple CarPlay and Android Auto, satellite radio, a second USB port and voice controls.

　　The SP S-AWC is essentially identical to the LE, but it adds a larger rear spoiler and extended airdams for a sportier look.

　　Our favorite of the mix is the SE S-AWC. It gets a bunch of upgrades such as proximity entry with push-button start, blind-spot monitoring, rear cross-traffic alert, illuminated vanity mirrors, heated front seats, upgraded fabric upholstery, a leather-wrapped steering wheel, a six-speaker stereo system, dual-zone climate control, and a rear-seat center armrest. The SE also comes with Mitsubishi Connect, a subscription that adds an SOS and emergency roadside assistance button and a remote tracker. It also provides the ability to remotely control climate settings, door locks, horn, lights, vehicle settings, and parental controls from a cellphone.

　　The range-topping SEL S-AWC adds full LED headlights, leather upholstery, a power-adjustable driver's seat, a head-up display, and a surround-view parking camera system. The Touring package, exclusively available for the SEL trim, includes a panoramic sunroof, an auto-dimming rearview mirror, a premium Rockford Fosgate nine-speaker stereo system, a heated steering wheel, heated rear seats, automatic high beams, and extra safety features such as lane departure warning, forward collision warning with automatic emergency braking, and adaptive cruise control.

　　A towing package is available for all trim levels, which adds a tow hitch and a wiring harness.

　　

2019 Eclipse Cross Highlights

Trim: ESLESPSESELSEL TouringES

　　

Base MSRP	$23,595
Engine Type	Gas
Combined MPG	27 MPG
Cost to Drive	$139/month
Seating	5 seats
Cargo Capacity All Seats In Place	22.6 cu.ft.
Drivetrain	front wheel drive
Warranty	5 years / 60,000 miles